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LEXINGTON, Ky. — Lexmark International, Inc. recently introduced the Lexmark Printer Supplies Monitor, a web-based, downloadable tool that proactively monitors ink usage and alerts Lexmark ink jet printer customers when their ink is low, preventing customers from unexpectedly running out of ink at inconvenient times.
When customers download the Lexmark Printer Supplies Monitor for free from Lexmark's website, they select the frequency of notification. For example, a customer can choose to be notified of their supplies' status by a pop-up window on a daily, weekly, or monthly basis or only when ink levels drop to 65, 45 and 25 percent of capacity.
This Web-based tool offers customers the ultimate in convenience: proactively monitoring their ink usage, alerting them of ink levels as often as the customer wishes and then offering the customer the choice of when, where and how to purchase Lexmark supplies.
The Lexmark Printer Supplies Monitor supports most of the Lexmark ink jet printer products that are directly attached to PCs. For the occasional check of ink levels, a customer can periodically check the ink supply level by pointing their Web browser to Lexmark's website and running the Lexmark Printer Supplies Monitor.
"The Lexmark Printer Supplies Monitor is one example of the many ways Lexmark is using the Internet to improve the customers' experience with Lexmark and our products," said Tom Lamb, Lexmark vice president and president of the Customer Solutions Division.
"We are actively working on the development of more innovative Web-based tools, such as the Printer Supplies Monitor, that improve customer satisfaction and make it easy to do business with Lexmark."
Lexmark International, Inc. is a leading developer, manufacturer and supplier of printing solutions — including laser and ink jet printers, associated supplies and services -- for offices and homes in more than 150 countries. Founded in 1991, Lexmark reported more than $3.8 billion in revenue in 2000.
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